Transparency report

How we work

Capscan is a community-based platform. Every number below comes straight from our database — none of them is entered by hand.

Straight from the database

This shows exactly what was there at the moment you opened this page.

702Published reports
81Under review
226Community Reviews
229Registered businesses

Outcome of reviewed reports

Published 87% Rejected 13%

Not every report is published. If the evidence is insufficient or the complaint is irrelevant, we reject it.

How reports are verified

A report is not published the moment it is submitted.

1

Submission

A user submits a report with evidence. It can also be done anonymously.

2

Moderator review

Our moderator team examines the information, evidence and screenshots. Incomplete or unproven complaints are dropped at this step.

3

Admin approval

The admin panel does the final review. A report is published only after approval.

4

Complaints can be raised even after publication

Every report can be challenged. When a complaint comes in, the moderator team reviews the matter again in depth.

What we do and don't do

What we do

We publish complaints and evidence submitted by users
We verify in two steps before publishing
We hide unnecessary personal information in evidence images
We give the accused a chance to respond

What we don't do

We are not a court — we do not find anyone legally guilty
We never delete or hide a report for money
We never reveal the reporter's identity
We never change rankings or ratings in exchange for advertising

Your rights

If there is a report about you

You can respond, and if the information is wrong you can ask for it to be corrected or removed. If you send a request with proof, we verify again.

Request removal of wrong information

If a report is false, vindictive or based on mistaken identity, let us know — we will verify and take action.

Your own information

You can ask for a report or review you submitted to be deleted. You can also ask for your account to be deleted.

Legal position

Reports and reviews published on Capscan are users' own statements and experiences. We do an initial check before publishing, but they are not court judgments or legal proof. Verify for yourself before making a decision based on any information. For financial losses, we recommend filing a complaint with law enforcement or the relevant authorities.

Any objection or question?

Tell us about correcting or removing a report, or any legal matter. We check every request.

Last updated: 27/10/2,026
Capscan BD — verify before sending money